Question 1

Who can submit an inquiry?

Accepted Answer

Any adult in the United States who believes they may have been affected by a product, service, or incident covered by our claim categories can submit an inquiry. Minors should have a parent or legal guardian submit on their behalf.

Question 2

Is there any cost?

Accepted Answer

No. There is no cost to submit an inquiry or receive an eligibility review. If a participating attorney offers to represent you, they will explain any fee arrangements in writing before you decide to proceed.

Question 3

Will I receive legal advice?

Accepted Answer

No. The Claim Desk is not a law firm and does not provide legal advice. Our specialists gather information so a participating attorney can determine whether further review is appropriate.

Question 4

What happens after I submit?

Accepted Answer

A trained intake specialist reviews your submission, may contact you to gather additional information, and organizes the information for participating attorney review.

Question 5

How is my information protected?

Accepted Answer

We use encrypted transmission, restricted internal access, and industry-standard safeguards. Information is shared only with the reviewing attorneys and personnel who need it to support that review.

Question 6

Can I withdraw my request?

Accepted Answer

Yes. You may withdraw your inquiry at any time by contacting us. Subject to any legal recordkeeping requirements, we will honor deletion requests.

Question 7

Do I need documents to inquire?

Accepted Answer

No. You can submit an inquiry without any documents. If an attorney reviews your matter further, they may request specific information at that time.

Question 8

How long does review take?

Accepted Answer

Timelines vary based on the claim category and completeness of information. Many inquiries receive an initial response within one business day.

Frequently asked questions.